Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us:

• Name, email address, and phone number
• Billing and payment information
• Project requirements and specifications
• Plot documents and site information
• Communication preferences

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and preferences
• Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

• Provide and improve our design services
• Process payments and manage accounts
• Communicate about projects and updates
• Send marketing communications (with consent)
• Analyze usage patterns and improve our platform
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

Service Providers

• Payment processors (Razorpay, Stripe)
• Cloud storage providers (AWS, Google Cloud)
• Email service providers
• Analytics services (Google Analytics)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement comprehensive security measures:

• SSL encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Employee training on data protection
• Two-factor authentication for sensitive accounts

5. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized experiences
• Enable social media features

You can control cookies through your browser settings, but some features may not function properly without them.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Opt-out of marketing communications
• Data portability and export
• Withdraw consent where applicable

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Project files are typically retained for 5 years for support purposes, unless you request deletion.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

9. International Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at: